XPhone CTI Pro Solution for Microsoft Dynamics

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Xphone CTI Pro

The Com For Business (C4B), with XPhone CTI Pro is a solution designed with the Microsoft Dynamics to telephony functions. This allows users of the ERP solution by Click-to-call phone calls with business contacts. The CTI solution is for Microsoft Dynamics NAV and CRM. According to the manufacturer’s specifications can be XPhone CTI Pro with almost all telephony systems, over a TAPI server or a CSTA interface. About a corresponding enlargement is also connecting mobile employees via a Web interface.

Incoming calls XPhone CTI Pro reads the call data from the contact and opens automatically, provided that Microsoft Dynamics is available. Also can be additional features such as conference calls, inquiries or stains directly on the screen. In addition to the Dynamics databases can also further corporate phone books or CDs phone book integrated. Optional is also an integration with Microsoft Outlook or Lotus Notes. XPhone CTI Pro for Microsoft Dynamics CRM 3 / 4 and NAV 4 / 5 is now available. For customers, the CTI solution already using the costs of enlargement from 39 euros per job. Other prizes called C4B Com For Business on request.